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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up menu will show up. It offers thorough info about all the operations that you can perform on that particular page. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich collection of video tutorials clarifying how to work with our Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you are looking for, check out our extensive FAQ section, which contains questions asked by actual people and provides real solutions. We constantly update our FAQ section with new entries in order to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, we have a great team of technical support engineers available 24/7/365 and eager to help you with any issue. Each trouble ticket you send will be answered within 1 hour (the average trouble ticket response time is only twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 265421

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com